Business Analyst - Project & Production Support - RCM

Job Locations Remote
Job ID
Revenue Cycle Management
USD $60,000.00/Yr.
USD $80,000.00/Yr.


Be part of the changing landscape of healthcare. CareCentrix is committed to making the home the center of patient care.


As a Business Analyst – Project and Production Support, you will be responsible for providing operational support, business performance analysis and reporting, and drive improvement projects.  Specializes as the subject matter expert in documenting, communicating, and resolving issues through business requirements for technology improvements or in support of operational process efficiencies for revenue cycle management systems.


In this job you will:

  • Analyze internal and external requests and completes assignments
  • Collaborate and partner with both internal and external customers with professional conduct, achieving efficient and effective results
  • Exercise good judgment, interpret and analyze data, and remain knowledgeable in related company policies and procedures and industry standards
  • Work closely with team members in Revenue Cycle Management team to gather, analyze, summarize, and prepare recommendations for production issues and technology projects
  • Resolve complex operational, organizational, and technical problems through research and problem solving to determine root cause and lead process improvements with support of team members
  • Progressively strive to build relationships to obtain information in regards to process flows of the life of a claim including understanding systems used and functions performed within each work type, dependencies / interactions, and identification of potential impact resulting from any changes
  • Evaluate and identify areas of improvement / opportunity for operational / technological changes to support efficiencies and widget throughput
  • Document business requirements with precision and accuracy resulting in successful technology delivery
  • Perform application system demonstrations, assist with system testing, and elevate system issues, as necessary
  • Maintain patient confidentiality and data integrity in accordance with company policies and procedures
  • Encourage and foster an environment of teamwork, communication, collaboration, and readiness for change - living the CareCentrix Values
  • Participate in special projects and perform other duties as assigned


You should get in touch if have:

  • Bachelor's Degree along with 2+ Years of Experience in Healthcare analysis preferred
  • Excellent organizational and analytical skills required along with written and verbal communication
  • Ability to work independently and in a team environment under tight deadlines
  • Possess expertise in data analysis, data collection, and process improvement resulting in partnership with more senior analysts to develop comprehensive business requirements for technology changes
  • Proficient in SharePoint and Microsoft Office applications; specifically Excel, Visio, Word, and PowerPoint
  • Knowledge of SQL and operating systems related to revenue cycle management preferred
  • Medical terminology and ICD-10 knowledge a plus in accordance with Florida's Drug Free Workplace Law

What we offer:

  • Annual salary of $60000 - $80000 / year plus bonus incentives
  • Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match
  • Generous PTO, 401K Savings Plan, Paid Parental Leave, free on-demand Virtual Fitness Training and more
  • Advancement Opportunities, professional skills training, and tuition /exam reimbursement
  • PayActiv - access earned income in between pay checks
  • Walgreens Discount - receive up to 25% off eligible items
  • Great culture with a sense of community

CareCentrix maintains a drug-free workplace




We are an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law.



CareCentrix accepts applications on an ongoing basis until a candidate is identified.


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