Account Management Analyst

Job ID
Account Management/Client Services


As part of the Account Management organization, the Account Management Analyst serves as a critical and active role in supporting operational activities for global client activities.



• Manage client request tracking process to ensure appropriate visibility and accountability for client requests in collaboration with the account management team.   
• Develop and manage project plans and required artifacts for global initiatives.
• Manage and maintain the Account Management Resource SharePoint including standard process documentation used by AMSO and Account Management.
• Manage AMSO projects as assigned.  
• Manage issues log and risk logs for global initiatives
• Maintain and Manage the documentation and process flows for Desk Level Procedures.
• Provides weekly and monthly reporting on Client Management Tool accountability metrics. 
• Manages multiple data sources and maintains complex data worksheets including: data cleansing, mining, sorting, analysis.
• Support global operational needs.

• Other duties and projects as assigned.



• Bachelor’s degree preferred with experience in the Healthcare industry is strongly preferred.  1-3 years experience in client support.

• Proven ability  to work in a matrix organization
• Skill demonstrating software products ( Microsoft Office, Excel, Word and Power Point)
• General knowledge of data flows Project management  tracking skills
• Strong verbal and written skills
• Team player with interpersonal and collaborative skills 
• Analytical skills; ability to determine global trends and propose solutions 
• Excellent attention to detail


CareCentrix maintains a drug-free workplace in accordance with Florida’s Drug Free Workplace Law.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed