The AVP will manage assigned CareCentrix accounts as the primary client manager and point of contact and establish a positive working relationship with multiple-level managers within the account. Accountable for the overall service and delivery for all assigned clients and will coordinate with relevant external and internal functional areas to ensure that the needs of the client are being met. The AVP will ensure that all Client performance standards and all contractual commitments are met or exceeded and will escalate critical client concerns to VP for resolution or consultation. This position will manage retention, upselling, and renewal activity of assigned accounts and is responsible for meeting specific revenue and growth targets as assigned for each account. This is an individual contributor role.
Up to 50%
CareCentrix maintains a drug-free workplace in accordance with Florida’s Drug Free Workplace Law.