• Director/Sr. Director - Master Data Management

    Job Locations Remote
    Job ID
    Information Technology
  • Overview

    Are you passionate about technology and have the ability to thrive in a fast-paced environment?  CareCentrix is committed to making the home the center of patient care.


    The Director/Sr. Director of Master Data Management (MDM) is responsible for leading a team of Master Data Management Analysts to drive overall team and individual performance to optimum levels. The Director provides strategic leadership as well as daily direction and support to the MDM team to ensure quality outputs are produced within agreed upon timelines. The Director of Master Data Management works closely with project managers to make sure that projects are staffed with the right set of resources and that resources have the skills required for the successful completion of tasks. 


    • Responsible for building and maintaining a team of high performing Master Data Management Analysts with the skills and capabilities needed to deliver projects and other work on schedule, with high levels of quality.
    • Govern performance management of MDM team members including assessing current state skills and capabilities. then creating and executing individual development plans to improve individual and team performance.
    • Oversee the assignment of tasks to the members of the MDM teams including assignments to projects and/or production support, reporting or any other special project or duties as deemed necessary and appropriate.
    • Responsible for measuring and monitoring the quality of work delivered by the MDM team members to include reviewing/approving deliverables for areas of improvement.
    • Tasked with providing detailed, accurate and timely updates on current activities to all stakeholders including but not limited to: the AVP MDM, functional architect, project manager, project sponsor, subject matter expert(s), business owner(s), and anyone else identified as an approver for the project or change.
    • Serve as escalation point for MDM project related items that need assistance or clarification.
    • Actively participates in and provides ideas on improving overall team performance through sharing best practices, discussing and implementing process improvements and continuously working to improve efficiency.
    • Provide support and direction to other members of IT to assist in developing functional knowledge in areas of expertise.
    • Work with other teams to enhance the value of the Knowledge Repository through gathering content, reviewing and correcting all documents going into repository and promoting the use of the repository within the team.


    • Bachelor’s Degree in Computer Science or the equivalent, Master’s Degree preferred but not required. PMP or other project management training / certification preferred but not required
    • Experience in Healthcare payor and/or provider organizations with demonstrated functional knowledge in multiple domains a plus
    • Analytical & data-driven mindset with strong problem solving skills
    • Excellent communication skills; both verbally and written
    • Ability to communicate with all levels of the organization across all departments
    • Strong ability to develop resources through continuous coaching, mentoring and education
    • Strong focus on process, process improvement and quality
    • Experienced in resource planning and allocation across many projects
    • Experience managing remote resources (including offshore)
    • Experience with automation of processes and data scripting


    *This role can be worked remotely.


    CareCentrix maintains a drug-free workplace in accordance with Florida’s Drug Free Workplace Law.


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