• Manager - Claims Project and Production Support

    Job Locations Remote
    Job ID
  • Overview

    This position provides overall direction and project management for Revenue Cycle Management issue triage / resolution, data analytics, and technology enhancements.


    • Manage a team of Business Analysts in supporting issues and projects and ensuring professional growth and development opportunities for each direct report.
    • Direct and manage issue resolution, operational excellence and projects from beginning to end including planning through project post-mortem.
    • Define project scope, risks and deliverables that support operational and technology success
    • Create and management of project plans with internal cross-functional teams
    • Plan and schedule project timelines and milestones
    • Maintain and update project plans through project lifecycle, report out project status on a weekly basis 
    • Identify and manage project dependencies and critical path
    • Effectively communicate and coordinate project expectations to team, and leadership stakeholders in a timely and clear fashion
    • Develop and deliver progress reports, proposals, requirements documentation, and presentations
    • Develop and foster internal and external business relationships vital to the success of the project
    • Participate project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements
    • Develop best practices and tools for project execution and management
    • Participates in special projects and performs other duties as assigned.



    • Bachelor’s Degree required.
    • 5+ years in the Healthcare Industry working with Medical Claims and Production Support.
    • Minimum 3- 5 years managing a team, supporting issue resolution, and operational / technology projects preferred.
    • Must have strong project management, communication and time management skills and must be comfortable leading cross-functionallinitiatives and functioning in a fast-paced environment.


    CareCentrix maintains a drug-free workplace in accordance with Florida’s Drug Free Workplace Law.


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