• Business Analyst - Healthcare

    Job Locations Remote
    Job ID
  • Overview

    2 Positions Available


    The Sr. Business Analyst will support the Revenue Cycle Management (RCM) department  detailed business and system requirements, data analysis and User Acceptance Testing. Participates in the development of test scripts, executes test plans and defect resolution. Serves as a liaison between business owners, end users, and IT partners ensuring cohesive approach, comprehensive solutioning, and excellence in delivery. Responds to ad hoc requests for support and analysis. 


    This position is critical to improving the overall claims reconciliation processes and system effectiveness. The Sr. BA will have a large role in system enhancements, working closely with the operational leads to ensure a smooth transition and also be responsible for the monthly releases to ensure there will be no impact to claims. The Sr Business Analyst position is critical for the overall financial and operational success for RCM.



    • Gather and document business requirement to meet business needs.
    • Assist with defining configuration requirements.
    • Gain a thorough understanding of how our claims system functions including where we can easily configure changes and where we need to modify the system code to implement new client
    • Support official change management initiative (CMI) processes including the creation of Business Requirement Documents (BRD), RCM sub-team charters, project plans, SIPOC-R diagrams and RACI diagrams.
    • Attend meetings and provide project updates on behalf of the RCM.
    • Perform operational readiness testing (ORT) as needed once client configuration is created by the business technology team.


    • Bachelor’s Degree in Business or Management, or experience in the field may substitute some educational requirements.
    • 3-5 years of related experience in working in the health insurance industry
    • 3 years of experience gathering business requirements and user acceptance testing.
    • 2+ years experience in Medical Claims preferred.
    • Required technical skillset(s): Excel, Project and PowerPoint
    • SQL, Tableau and MS Visio preferred

    CareCentrix maintains a drug-free workplace in accordance with Florida’s Drug Free Workplace Law.


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