The Supervisor of Operations is responsible for managing a team of non-exempt associates within an assigned unit in Operations. Monitors performance and productivity of individuals and the team and takes appropriate action to ensure department goals are met including, but not limited to regular scheduled and just-in-time coaching, recommending re-training, performance management and mentoring associates. Manages payer, provider and patient complaint resolution. Consistently identifies areas of opportunity/process improvement within department and recommends solutions as necessary.
CareCentrix maintains a drug-free workplace in accordance with Florida's Drug Free Workplace Law.