As the Human Resources Representative, you will work in partnership with the HR Team to provide overall HR-related administrative program support. Responsibilities will include reporting and tracking (corrective action/LOA/ADA), support of talent acquisition initiatives, onboarding and leading new hire orientation, benefits/total rewards support, employee relations support, engagement in workplace culture activities, and various other HR-related compliance functions. Maintains all HR-related forms and documents and partners on intranet content.  Participates on cross-functional teams across HR works streams to streamline processes and drive efficiencies.

• Provides administrative and HR program support across the HR organization
• In partnership with the HR team, develops, reviews and revises processes, workflows, and policies utilizing Microsoft Office applications, Visio and SharePoint
• Serves as primary content owner and administrator for HR and Manager’s SharePoint sites
• Provides ER support to HRBP team as needed
• Partners on HR audits information for URAC, FL Blue, Horizon, etc. and provides information as appropriates per compliance
• Manages and updates documents, templates, forms and permissions for applications for HR as necessary
• Researches and explores external industry, HR, and legal trends.  Utilizes findings to make appropriate recommendations and implement relevant changes
• Travel as needed (up to 20%)

• Bachelor's Degree or the equivalent plus a minimum of 2-4 years of combined HR Administration, Employee Relations, Training, and Project Management experience
• Ability to handle highly sensitive information with absolute confidentiality and professionalism
• Strong knowledge of relevant state and federal employment laws
• Outstanding interpersonal and relationship management skills with the ability to effectively collaborate with varying levels of the organization as needed
• Strong research and analytic skills
• Excellent written and verbal communication skills
• Strong presentation skills highly recommended
• Demonstrated ability to identify process improvements and recommend appropriate solutions
• Expert skills in Microsoft Office (Word, Excel, PPT) and SharePoint maintenance and administration

CareCentrix maintains a drug-free workplace in accordance with Florida's Drug Free Workplace Law.