Healthcare Customer Service Expert - CSC Phone

Job Locations US-KS-Overland Park
Job ID
Customer Service Center


If you have customer service experience and want to make a patient's life better and easier by healing at home, this is a great opportunity for you!


As a Healthcare Customer Service Expert, you have the opportunity to be the first point of contact for patients needing home healthcare services. You will be responsible for receiving and responding to incoming calls from providers, referral sources and potential patients by collecting and entering clinical and demographic information into our CareCentrix portal. 


  • Requires a High School Diploma or the equivalent. Must have minimum 1 year work experience.
  • Must be proficient and comfortable in a computer-based environment with excellent communication and problem solving skills
  • Embracing the values of accountability, consistency and engagement through excellent attendance 
  • Demonstrating outstanding customer service through the ability to care for other
  • Flexibility, adaptability and motivation learn 


CareCentrix maintains a drug-free workplace in accordance with Florida’s Drug Free Workplace Law.


We are an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law.



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