Director - Business Solutions Design (remote)

Job Locations Remote
Job ID
Information Technology


The Director of Business Solutions Design (BSD) is responsible for leading a team of product solution designers to drive overall team and individual performance to optimum levels. As the Director, BSD, you will provide strategic leadership as well as daily direction and support to the BSD team to ensure quality outputs are produced within agreed upon timelines.  

This position will serve as the lead solution designer for our suite of solutions, in partnership with the Product Development, Development and Solution Architecture teams. You will lead the continuous maturation of the business solution design process from the upfront planning, requirements/epic/user story elaboration; strategic solution architecture design; top-down estimation; and support throughout the software development process. 


In this job, you will:

  • Build and maintain a team of high-performing with the skills and capabilities needed to delivery projects and other work on schedule and with high levels of quality
  • Plan and manage high quality business solution design deliverables for on-time delivery
  • Be responsible for the performance management of team members including assessing current state skills and capabilities, and then create and execute development plans to improve individual and team performance
  • Partner with Product Management and Solution Architecture on strategic and technical program roadmaps
  • Ensure appropriate, right-sized BSD processes/tools/methodologies are planned for and applied to each project
  • Communicate the business directives, goals and design to the technical team and serve as business interface from the enterprise’s operational management team managing expectations and defining business satisfaction metrics
  • Participate in an agile development team, ensuring features and functionality requested by users align with business goals for the product, particularly as goals and products evolve over time, as well as ensuring the right information is available to the engineering teams, with the right amount of detail, and at the right time
  • Conduct peer review for completeness and viability of requirement specifications (user stories)
  • Drive the design, development and documentation of system process workflows and various implementation activities that deliver business solutions required of the business

This is the job for you if:

  •  You have a technical and innovative mindset with proven experience in the health insurance and or home health industry
  • You have experience using Agile practices
  • You enjoy working in fast paced transformation projects that include custom, transactional, web and legacy applications with file and API-based data integration architectures
  • You have the ability and drive to direct the research, design and successful delivery of new and innovative technical solutions that meet business objectives and ensure achievement of planned milestones


You should get in touch if:

  • You have a Bachelor’s Degree in Computer Science or related and a Master’s Degree is preferred
  • You have 8+ years’ experience in a Delivery or Business Solutions Design technical function
  • You have 5+ years’ experience in a Management role specifically leading Business Analysts and remote employees
  • You have a strong understanding of, and experience with, technical systems; ability to identify technical solutions for business problems
  • You have significant working experience of enterprise platforms, complex system designs, relational databases, software development and testing including knowledge of SDLC (both waterfall and agile)
  • You are experienced in creating user stories and workflow/process flow diagrams
  • You are data-driven, analytical with strong problem solving skills
  • You possess strong organizational and project management skills – this position will be working on multiple projects and with multiple customers concurrently
  • You have healthcare payor and/or provider experience with demonstrated functional knowledge

*This role can be worked remotely from home.


About CCX:

CareCentrix is committed to making the home the center of patient care. With more than 20 years of experience working with payors and providers to create programs that improve quality and lower costs, CareCentrix allows patients to heal or age where they want to be: at home. CareCentrix manages care for 26 million members through over 8,000 provider locations. Through advanced analytics, CareCentrix helps determine the appropriate site for post-acute care, and provides support and coordination for patients and their families throughout care transitions, including to and from Skilled Nursing Facilities (SNFs) and through Home Health, Home DME, Home Infusion, and Home Sleep services. For more information, please visit



CareCentrix maintains a drug-free workplace.


We are an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law.



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