Care Coordinator - UM

Be part of the changing landscape of healthcare. CareCentrix is committed to making the home the center of patient care.

As a Care Coordinator for Government Programs - Medicare you will participate in the time sensitive collection of documentation required to manage patient cases of care from beginning to end. You will support the clinical nurses and ensure that patients are serviced in a timely manner, according to customer requirements.

Hiring for multiple positions!

Location:  100% Remote
Start Date: 4/29/2024

Hourly Rate: $19.00/hr

Training & Nesting Period: 4-6 weeks

Training & Nesting Hours: Mon - Fri 9:00a - 6:00p EST

Available Shift After Training & Nesting: Mon-Fri 9:00a - 6:00p EST, rotating weekends per business needs

In this Job, you will:

• Provide focused resolution, support, and information to patients, providers and clinical staff.
• Manage cases and requests for services in a timely and accurate manner. 
• Collect, verify, and confirm non-clinical information and escalate issues as needed.

This is the job for you if:

• You love helping people solve problems and resolve issues.
• You embrace values of accountability, consistency, engagement, empowerment, respect, and outstanding service.

You should get in touch if:

• You have a high school diploma or GED.
• You have a minimum of 2 years customer service experience in healthcare.
• You are able to interact with all levels of management and a diverse healthcare customer base.
• You are proficient with basic Microsoft Office applications.

What we offer:

• Hourly Range - $17.00 - $19.00 / hour plus corporate bonus incentives
• Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match
• Generous PTO, 401K Savings Plan, Paid Parental Leave, free on-demand Virtual Fitness Training and more
• Advancement Opportunities, professional skills training, and tuition /exam reimbursement
• PayActiv - access earned income in between pay checks
• Walgreens Discount - receive up to 25% off eligible items
• Great culture with a sense of community

CareCentrix maintains a drug-free workplace

#IDCC

We are an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law.

CareCentrix accepts applications on an ongoing basis until a candidate is identified.