Job Listings

    As a Healthcare Customer Service Expert within a high-volume call center environment, you will serve as the initial point of contact for patients seeking home healthcare services and for providers requesting authorizations to render services. You will handle approximately 60-65 inbound calls a day ranging from healthcare service requests to more complex inquiries.  

As a Social Services Coordinator you will work with the Nurse Coach team helping patients find resources and items they need upon discharge. CareCentrix's extensive range of services provides support and coordination for patients and their families in every step of the healing process, including home health, durable medical equipment (DME), home infusion, sleep management, and care management services, which ultimately improve care transitions and reduce unnecessary hospital readmissions, and emergency room visits.

Do you have the passion to make an impact on people’s lives? Then come join our team! CareCentrix is committed to making the home the center of patient care.   As a Claims Support Associate II you will establish and maintain payment reconciliation within the Payroll/Billing system.  Act as a liaison between Claims processing and Accounting to implement proper payment requirements. You will provide training to staff on new payers as well as modifications to formats of existing payers.

The Customer Advocacy Specialist serves as a critical subject matter expert (SME) role in driving resolution for internal or external issues and/or complaints. If you have a strong background in customer service and problem-solving, we would love to have you on our team!   As a Customer Advocacy Specialist, you will de-escalate and resolve issues with a high level of independence. This role also assists the Supervisor and Manager with coaching, on-the-job training, monitoring work, mentoring new associates and driving results. You will also...

The Director of Utilization Management for the Post- Acute Care (PAC) Program will provide leadership and oversight of clinical and utilization management (UM) activities for programs in accordance with company policies and procedures. Works with the CareCentrix operations management team to develop, implement and manage effective UM initiatives designed to position CareCentrix as an industry leader for excellent clinical outcomes by obtaining optimal financial results for CareCentrix and their customers. Supports and oversees Utilization Management activities to assure positive outcomes and that...

    As a Patient Billing Representative, you will research, resolve, and document approximately 30-35 inbound calls per day from patients, providers and health plan companies.  You will respond to patient needs and help educate the patient in the role CareCentrix plays in their care.   Hiring for...

As a Full-Stack Developer, you will be responsible for implementing applications and services related to Business Rules in the healthcare domain. You’ll be involved throughout the software development lifecycle—including requirements gathering, design, development, testing, and maintenance—while collaborating with cross-functional teams to ensure solutions meet business needs and industry standards.

Reporting to the Senior Vice President, Business Development, the Area Vice President of Business Development is responsible for top line revenue generation with commercial and Medicare Advantage regional and national health plans, employer groups, ACOs, major health systems, and/or other risk-bearing entities. The ideal Area Vice President of Business Development has a track record in developing and fostering strategic relationships with key constituents and/or buyers, developing strategic growth plans, and negotiating/closing contracts

As a Senior Engineer, you will independently deliver features for Contact Management applications that focus on delivering IVR functionality, interactive text messaging, and usage of OCR technology to parse scanned images. This role requires strong expertise in Java, Spring Boot, and Oracle, along with familiarity in IVR, interactive text messaging, and OCR technologies. You will be responsible for designing, developing, and deploying scalable features while contributing to mentoring junior team of engineers.  

As a Full Stack Application Developer, you ideally have a background in Java, Spring Boot, and Oracle, along with familiarity in IVR, interactive text messaging, and OCR technologies. You will be responsible for building and maintaining web applications in an Agile environment, with a keen focus on usability, performance, and scalability.

As the Tech Lead – Full Stack Application Development for the Digital Experience team, you will play a pivotal role in shaping the future of our digital products. You will lead a team of 6-10 developers, guiding them through the design, development, and deployment of high-quality UI applications. Your expertise in Java Spring Boot, Oracle, React, Angular, Bootstrap, Material UI, caching frameworks, and streaming platforms will be crucial in building robust and scalable solutions.