Job Listings

As an Oracle PL/SQL Data Engineer, you will be responsible for designing and maintaining databases to ensure their stability, reliability and performance. This individual will work with the team to optimizing SQL statements as necessary and establish best practices. This candidate should also be able to solve database usage issues, formulate new ideas, and provide advice that can help avoid future problems.

  Are you an experienced Registered Nurse with a passion for shaping the future of healthcare?   As a Nurse Liaison you will be an expert in resource management, a master of utilization review and a compassionate partner for patients and their support network. You will be responsible for an assigned caseload at acute and post-acute care facilities. You will conduct in person, on site, face to face outreach, with patients to introduce the Post-Acute program. You will gather patient demographics and collaborate with hospital clinicians, patients and their family to develop a discharge plan of care and will coordinate post-acute care services for the patient and collaborate with Post-Acute homecare agencies on post-acute care plan of care, authorizing services as medically necessary.   The Post-Acute Care program helps to reduce hospital readmissions of patients and has aspects of education and coaching to assist patient’s transition home after a hospital stay. The program works directly with patient treatment plans, facilitates in home health care services to accomplish the treatment plan, patient goals and patient education/coaching along with adherence/compliance monitoring.

As a Nurse Coach you will utilize your clinical expertise to manage assigned Post-Acute Care patients’ transition from acute care setting to the home setting through telephonic outreach to provide education, coaching and care coordination to accomplish the goals of the Post-Acute Care Program. You will engage Post-Acute Care patients in the program and administer initial, update, and discharge assessments in an effort to prevent readmissions.  This position works closely with the Post-Acute Care patient, home health agency nurse, and physicians to facilitate education and adherence to establish health care goals and develop a personalized care plan. Position requires participation in performance and operational improvement activities. Works under moderate supervision.   Post-Acute Care is an end-to-end post-acute offering that manages episodes of care up to 90-days beginning prior to the patient’s discharge from the hospital. The program identifies the likely best site-of-care for the patient upon hospital discharge, manages length of stay (LOS) if a Skilled Nursing Facility (SNF) or Institutional Rehab Facility (IRF) is appropriate, and reduces hospital readmissions. Our program also coordinates the services required for a patient to transition to their home.

  As a Healthcare Customer Service Expert, you have the opportunity to be the first point of contact for patients needing home healthcare services. You will be responsible for receiving and responding to incoming calls from providers, referral sources and potential patients by collecting and entering clinical and demographic information into our CareCentrix portal. Typical phone calls range from interactions with customers who need basic information, to assisting those with more complex requests. The more challenging calls can be the most rewarding because you know you are making a difference to a customer or patient that needs your help.   We are hiring multiple positions for this role with a start date of March 13th.

As a Patient Billing Account Representative, you will provide excellent customer service to Identify patient’s needs to help educate them on CareCentrix role in their care. You will determine the acceptance of patient’s financial responsibility through claim research, plans and eligibility to resolve the patient’s account. Identify and escalate patient issues and concerns   We are hiring multiple positions for this role with a start date of March 6th.

Responds to patient/financial responsible party calls effectively and provides exemplary customer service. Identify callers' needs; educate them on CareCentrix role in their care. Determines the acceptance of patient’s financial responsibility through claim research, plans, eligibility, notes, etc.; goal to resolve patient’s account. Identifies and escalates patient issues and concerns to the appropriate senior. Works under general supervision. Guides collectors in their performance of invoice processing activities to ensure receivables are reimbursed in an accurate and timely basis. Works directly with the payer, internal and external customers and other contract clients towards efficient and effective collection results. Works under moderate supervision.

As a Systems Engineer, you will be responsible for support and operation of Windows servers, VMware, Microsoft Active Directory and Azure AD, O365, Exchange, AWS, and other packaged software.

As a member of the Medical Economics team, you will use their knowledge to support the company's financial and growth goals through data mining and analysis that supports pricing and risk assumptions.

As a Nurse Coach you will utilize your clinical expertise to manage assigned Post-Acute Care patients’ transition from acute care setting to the home setting through telephonic outreach to provide education, coaching and care coordination to accomplish the goals of the Post-Acute Care Program. You will engage Post-Acute Care patients in the program and administer initial, update, and discharge assessments in an effort to prevent readmissions.  This position works closely with the Post-Acute Care patient, home health agency nurse, and physicians to facilitate education and adherence to establish health care goals and develop a personalized care plan. Position requires participation in performance and operational improvement activities. Works under moderate supervision.   Post-Acute Care is an end-to-end post-acute offering that manages episodes of care up to 90-days beginning prior to the patient’s discharge from the hospital. The program identifies the likely best site-of-care for the patient upon hospital discharge, manages length of stay (LOS) if a Skilled Nursing Facility (SNF) or Institutional Rehab Facility (IRF) is appropriate, and reduces hospital readmissions. Our program also coordinates the services required for a patient to transition to their home.

Do you have the passion to make an impact on people’s lives? Then come join our team! CareCentrix is committed to making the home the center of patient care.   The Accounts Payable Representative reviews and codes high volume of invoices, expense reports, petty cash reimbursements, and check requests.   Assigns appropriate vendor number to invoices. Enters appropriate information into the Accounts Payable system. Reviews batch balances for accuracy and posts to general ledger. Responds to inquiries, images documents and assists with check processing. Enforces all corporate compliant polices and procedures.   Hybrid Remote Schedule: 4 Days Remote and 1 Day onsite (Overland Park, KS Office)

The Manager - Operations position manages a team of supervisors (and possibly associates) within assigned unit in Operations. Manages payer, provider and patient complaint resolution. Monitors overall performance and productivity of the unit and ensures supervisors take appropriate action to ensure department goals and metrics are met including, but not limited to regular scheduled and just-in-time coaching, recommending re-training, performance management and mentoring associates. Consistently identifies areas of opportunity/process improvement within department and recommends and implements solutions as necessary.

As a Temporary Physician Reviewer you will conduct utilization reviews for medical necessity determinations. As appropriate and when required, this position interfaces with the internal staff, Providers, and ordering physicians. Responsibilities

Do you have the passion to make an impact on people’s lives? Then come join our team! CareCentrix is committed to making the home the center of patient care.   As an Operations Specialist, you will manage, perform, organize, and streamline Customer Care Center operational tasks.  You will interact with clients, providers, and internal partners to provide information and resolve problems.

Come join a dynamic, growing team in an innovative, game-changing, healthcare organization. CareCentrix is committed to making the home the center of patient care.   This position supervises a team of non-exempt associates within assigned unit in Operations. Monitors performance and productivity of individuals and the team and takes appropriate action to ensure department goals are met including, but not limited to regular scheduled and just-in-time coaching, recommending re-training, performance management and mentoring associates. Manages payer, provider and patient complaint resolution. Consistently identifies areas of opportunity/process improvement within department and recommends solutions as necessary.   Schedule: Monday - Friday, 10am - 6:30pm EST plus holiday coverage.  

  Are you an experienced Registered Nurse with a passion for shaping the future of healthcare?   As a Nurse Liaison you will be an expert in resource management, a master of utilization review and a compassionate partner for patients and their support network. You will be responsible for an assigned caseload at acute and post-acute care facilities. You will conduct in person, on site, face to face outreach, with patients to introduce the Post-Acute program. You will gather patient demographics and collaborate with hospital clinicians, patients and their family to develop a discharge plan of care and will coordinate post-acute care services for the patient and collaborate with Post-Acute homecare agencies on post-acute care plan of care, authorizing services as medically necessary.   The Post-Acute Care program helps to reduce hospital readmissions of patients and has aspects of education and coaching to assist patient’s transition home after a hospital stay. The program works directly with patient treatment plans, facilitates in home health care services to accomplish the treatment plan, patient goals and patient education/coaching along with adherence/compliance monitoring.

The Manager - Workforce Management leads a team of Schedulers and Real Time Analysts to effectively drive the desired business results. Directs, develops, maintains, and improves workforce management and telecom standardized processes utilized by all CareCentrix business units. Oversees the maintenance of CareCentrix phone operations policies and other process resource tools, in addition to process improvements and changes to increase the efficiency and effectiveness of CareCentrix operations. 

The Specialty Pharmacy Utilization Director within the Home Infusion Product that will lead and drive the development of specialty and non-specialty drug pipeline strategy and focus on recommendations for market growth. You will support initiatives and partner with cross-functional teams to develop, maintain, and enhance clinical programs.

  Are you an experienced Registered Nurse with a passion for shaping the future of healthcare?   As a Nurse Liaison you will be an expert in resource management, a master of utilization review and a compassionate partner for patients and their support network. You will be responsible for an assigned caseload at acute and post-acute care facilities. You will conduct in person, on site, face to face outreach, with patients to introduce the Post-Acute program. You will gather patient demographics and collaborate with hospital clinicians, patients and their family to develop a discharge plan of care and will coordinate post-acute care services for the patient and collaborate with Post-Acute homecare agencies on post-acute care plan of care, authorizing services as medically necessary.   The Post-Acute Care program helps to reduce hospital readmissions of patients and has aspects of education and coaching to assist patient’s transition home after a hospital stay. The program works directly with patient treatment plans, facilitates in home health care services to accomplish the treatment plan, patient goals and patient education/coaching along with adherence/compliance monitoring.

  Are you an experienced Registered Nurse with a passion for shaping the future of healthcare?   As a Nurse Liaison you will be an expert in resource management, a master of utilization review and a compassionate partner for patients and their support network. You will be responsible for an assigned caseload at acute and post-acute care facilities. You will conduct in person, on site, face to face outreach, with patients to introduce the Post-Acute program. You will gather patient demographics and collaborate with hospital clinicians, patients and their family to develop a discharge plan of care and will coordinate post-acute care services for the patient and collaborate with Post-Acute homecare agencies on post-acute care plan of care, authorizing services as medically necessary.   The Post-Acute Care program helps to reduce hospital readmissions of patients and has aspects of education and coaching to assist patient’s transition home after a hospital stay. The program works directly with patient treatment plans, facilitates in home health care services to accomplish the treatment plan, patient goals and patient education/coaching along with adherence/compliance monitoring.

  Are you an experienced Registered Nurse with a passion for shaping the future of healthcare?   As a Nurse Liaison you will be an expert in resource management, a master of utilization review and a compassionate partner for patients and their support network. You will be responsible for an assigned caseload at acute and post-acute care facilities. You will conduct in person, on site, face to face outreach, with patients to introduce the Post-Acute program. You will gather patient demographics and collaborate with hospital clinicians, patients and their family to develop a discharge plan of care and will coordinate post-acute care services for the patient and collaborate with Post-Acute homecare agencies on post-acute care plan of care, authorizing services as medically necessary.   The Post-Acute Care program helps to reduce hospital readmissions of patients and has aspects of education and coaching to assist patient’s transition home after a hospital stay. The program works directly with patient treatment plans, facilitates in home health care services to accomplish the treatment plan, patient goals and patient education/coaching along with adherence/compliance monitoring.