Job Listings

As a Social Services Coordinator you will work with the Nurse Coach team helping patients find resources and items they need upon discharge.   CareCentrix's extensive range of services provides support and coordination for patients and their families in every step of the healing process, including home health, durable medical equipment (DME), home infusion, sleep management, and care management services, which ultimately improve care transitions and reduce unnecessary hospital readmissions, and emergency room visits.

      As a Healthcare Customer Service Expert, you will be the first point of contact for patients needing home healthcare services. Typical phone calls range from interactions with customers who need basic information or to help those with more complex requests.   In this role, you will work in a remote high-volume call center...

The Workforce Management Reporting Analyst position is an individual contributor role that works as part of a team creating and maintaining reporting and performing analytics on results. This is a job that requires a strong aptitude in mathematics and the ability to break down complex analytics into understandable and relatable terms to a wide variety of people. Through data preparation, tracking, and analysis this position provides guidance and direction on workforce strategies across multiple departments to enhance performance and productivity while reducing costs.

The Patient Billing and Collections Analyst supports all patient cost share collection activity and performs operational functions (e.g. monitoring AutoPay and reporting, processing and making system adjustments for various patient payment activities and suspension of services.) Responds to ad hoc requests for support and analysis.  Provides feedback and process improvement ideas. Requires limited supervision and technical assistance.

  Are you an experienced Registered Nurse with a passion for shaping the future of healthcare?  

As the Chief Technology Officer for CareCentrix, a wholly-owned subsidiary of Walgreens, you will lead a talented and energetic team, developing clear objectives and driving technology strategy in partnership with Walgreens Health and in support of the tactical execution of the CareCentrix product roadmap. The Chief Technology Officer will be responsible for building and leading development teams while managing delivery, and security.

As a Lead and subject matter expert (SME), you will field questions from staff, provide appropriate issue resolution and escalation when needed, and assign work/direct workflows for staff.  You will assist the Supervisor/Manager with coaching, on-the-job training, monitoring work, mentoring new associates and driving results. This position may also serve as a back-up in production.  You will also work with other departments to identify areas of opportunity/performance improvement and recommend solutions.   The shift for this position is Monday - Friday, 10:30AM - 7:00PM EST

As a Clinical Policy Analyst, you will provide guidance and analysis related to all aspects of service management associated with the CareCentrix portfolio of products. You will perform impact and root cause analysis and maintenance of management pathways related to configuration requirements including but not limited to Opportunity Matrix, Xpedite process with a focus on impact to service management among CareCentrix products and front end activities to support our business partners. Additionally, you will need to conduct research related to industry standards published by governing bodies and providing guidance and documentation to business and system initiatives.

As the Medical Director - Post Acute Care you will provide clinical oversight for one or more CareCentrix markets including Utilization Management reviews of Post-Acute Care (PAC) stay requests, medically appropriate steerage to home, coordination of discharges and post discharge follow up to prevent readmissions. A key part of the role is to work strategically with UM leaders and market engagement directors to overcome facility barriers to discharge. Peer-to-Peer conversations with hospital physicians either pre or post denials, as needed to impact admissions to PAC facilities. Clinical rounds with nurse teams to support PAC length of stay and be available to speak to Appeals in client meetings. In this role, the Medical Director will perform medical necessity...

    As a Patient Billing Representative, you will research, resolve, and document approximately 30-35 inbound calls per day from patients, providers and health plan companies.  You will respond to patient needs and help educate the patient in the role CareCentrix plays in their care.   Hiring for...

  Are you an experienced Registered Nurse with a passion for shaping the future of healthcare?  

  Are you an experienced Registered Nurse with a passion for shaping the future of healthcare?  

  Are you an experienced Registered Nurse with a passion for shaping the future of healthcare?  

  Are you an experienced Registered Nurse with a passion for shaping the future of healthcare?  

  Are you an experienced Registered Nurse with a passion for shaping the future of healthcare?