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This is an excellent opportunity for burgeoning digital marketer with expertise managing the full marketing technology stack to work in a mature, high-growth healthcare technology and services company. We’re seeking a digital marketer with experience implementing marketing campaigns across a variety of channels to support awareness, drive lead acquisition and nurture prospects through the marketing funnel. This critical position includes senior leadership interactions, requiring close collaboration with team members across CareCentrix and intra-department collaboration to inform content, develop campaigns and target top prospects.
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As a Clinical Reviewer, you will be responsible for the review of clinical information for service requests received and render a medical necessity approval or recommended denial to the Medical Director. You will evaluate information concerning patient care and match those needs with available care options, consistent with CareCentrix guidelines and specific plan payer criteria. You will review referrals for medical necessity and determine approval or elevation to the Medical Director. You will own the case from point of referral to the recommendation for denial, or approval decision. If a request is to be denied, you will complete the denial process in collaboration with the Medical Director; if a request is to be authorized, it will then be sent onto the staffing department for completion when appropriate.
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The Account Manager is responsible for overall client satisfaction and retention while managing the day-to-day operational activities for the health plan client. The position is accountable for supporting and monitoring program service delivery for clients working cross-functionally with all operational areas. The Account Manager proactively reviews performance metrics to promote client satisfaction and works to anticipate and exceed clients’ needs/expectations, collaborating with the AVP of Account Management. This position supports the AVP of Account Management and reports directly to the VP, Account Management Service and Operations.
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Responsible for tracking, separating and combining task into efficient work flows to provide Management with analysis to facilitate decisions regarding best practices and subsequent effectiveness of process changes which will ultimately support smooth and effective business operations.
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This is an excellent opportunity to help shape the future of healthcare and drive innovation throughout the industry. CareCentrix is committed to making the home the center of patient care. As the Senior Medical Director you will provide clinical oversight of the Utilization Management and Post Acute Care program for CareCentrix,
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The Business Planning Workforce Management Analyst position is an individual contributor role that works as part of a team generating forecasts and schedules and performing analytics on results. This is a job that requires a strong aptitude in mathematics and the ability to break down complex analytics into understandable and relatable terms to a wide variety of people. Through data preparation, tracking and analysis this position provides guidance and direction on workforce strategies across multiple departments to enhance performance and productivity while reducing costs.
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As a Systems Engineer – Windows/VDI, you will be responsible for implementation and operation of Windows servers, including Microsoft and other packaged software including Exchange, Lync and RightFax which runs on the Windows platform,
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If you’re excited by the idea of being part of a dynamic healthcare organization that improves patients’ lives by delivering innovative home health solutions, then come join our team. CareCentrix is committed to making the home the center of patient care.
The Clinical Trainer job facilitates new hire, customer service, systems, business processes, and new initiative training for all clinical operational business unit. Works closely with the business to ensure that associates receive effective on-the-job training support. Position requires facilitation skills and the ability to provide coaching and feedback.
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The Vice President of Software Development will manage all Business Technology (BT) tasks related to the day to day operations, staffing, and consistent creation of software to enable business needs. They will lead the company's development staff to enhance existing systems and fulfill future business needs. They will maintain the appropriate quality of design, development, and documentation to create a learning organization of developers. They are a leader who has expertise and judgement in working across multiple functional areas within an organization and have previous experience in successfully bringing new guidelines to a technical organization.
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The incumbent in this position acts as a subject matter expert (SME) in assigned unit, fields questions from staff, is able to provide appropriate issue resolution and escalation when needed, and assigns work/directs workflows for staff. Assists Supervisor/Manager with coaching, on-the-job training, monitoring work, mentoring new associates and driving results. This position may also serve as a back-up in production. Works with other departments to identify areas of opportunity/performance improvement and recommend solutions.
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The Post-Acute Care Program assists with reducing hospital readmissions of clinically complex patients. The program couples patient education/coaching with Home Health interventions to assist a patient’s transition home after a hospital stay.
This position functions as the Supervisor of the Post-Acute Care team and primary point of contact for day to day clinical questions, concerns from internal and external clients, and provides team leadership and guidance regarding patient-centered interventions. Assists in development of Post-Acute Care training, job aids and tools, and desk level procedures. Provides clinical oversight for clinical associates.
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Make a difference with a growing organization that is helping to shape the future of healthcare! CareCentrix is committed to making the home the center of patient care. As a Nurse Coach, you will utilize clinical expertise to manage assigned Post-Acute Care patients’ transition from the acute care setting to the home setting through telephonic outreach to provide education, coaching, and care coordination to accomplish the goals of the Post-Acute Care Program.
Post-Acute Care (PAC) Program is an end-to-end post-acute offering that manages up to 90-day episodes of care, beginning before the patient's discharge from the hospital (or for elective surgical cases, outreach begins before hospitalization). The program optimizes our home-based network, identifies the likely best site-of-care for the patient, manages the length of stay if a Skilled Nursing Facility is appropriate, and reduces hospital readmissions. Our program also coordinates all of the services required for a patient to transition to their home faster and safer, via our network of home health, durable medical equipment, and home infusion providers, all of whom are supported by our CareCentrix care coordination team.
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Are you an experienced Registered Nurse with a passion for shaping the future of healthcare? Our Post-Acute Care team at CareCentrix is committed to making the home the center of patient care.
As a Nurse Liaison, you will be an expert in resource management, a master of utilization review, and a compassionate partner for patients and their support network. Responsible for an assigned caseload at acute and post-acute care facilities. You will conduct in-person, initial on-site face to face outreach with patients to introduce the Post-Acute Program, gather patient demographics, and collaborate with hospital clinicians, patient and family to develop a discharge path of care. You will coordinate post-acute care services for the patient and collaborate with Post-Acute homecare agencies on post-acute care plan of care, authorizing services as medically necessary.
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Are you an experienced Registered Nurse with a passion for shaping the future of healthcare? Our Post-Acute Care team at CareCentrix is committed to making the home the center of patient care.
As a Nurse Liaison, you will be an expert in resource management, a master of utilization review, and a compassionate partner for patients and their support network. Responsible for an assigned caseload at acute and post-acute care facilities. You will conduct in-person, initial on-site face to face outreach with patients to introduce the Post-Acute Program, gather patient demographics, and collaborate with hospital clinicians, patient and family to develop a discharge path of care. You will coordinate post-acute care services for the patient and collaborate with Post-Acute homecare agencies on post-acute care plan of care, authorizing services as medically necessary.
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Make a difference with a growing organization that is helping to shape the future of healthcare! CareCentrix is committed to making the home the center of patient care. As a Nurse Coach, you will utilize clinical expertise to manage assigned Post-Acute Care patients’ transition from the acute care setting to the home setting through telephonic outreach to provide education, coaching, and care coordination to accomplish the goals of the Post-Acute Care Program.
Post-Acute Care (PAC) Program is an end-to-end post-acute offering that manages up to 90-day episodes of care, beginning before the patient's discharge from the hospital (or for elective surgical cases, outreach begins before hospitalization). The program optimizes our home-based network, identifies the likely best site-of-care for the patient, manages the length of stay if a Skilled Nursing Facility is appropriate, and reduces hospital readmissions. Our program also coordinates all of the services required for a patient to transition to their home faster and safer, via our network of home health, durable medical equipment, and home infusion providers, all of whom are supported by our CareCentrix care coordination team.
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Are you an experienced Registered Nurse with a passion for shaping the future of healthcare? Our Post-Acute Care team at CareCentrix is committed to making the home the center of patient care.
As a Nurse Liaison, you will be an expert in resource management, a master of utilization review, and a compassionate partner for patients and their support network. Responsible for an assigned caseload at acute and post-acute care facilities. You will conduct in-person, initial on-site face to face outreach with patients to introduce the Post-Acute Program, gather patient demographics, and collaborate with hospital clinicians, patient and family to develop a discharge path of care. You will coordinate post-acute care services for the patient and collaborate with Post-Acute homecare agencies on post-acute care plan of care, authorizing services as medically necessary.
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Are you an experienced Registered Nurse with a passion for shaping the future of healthcare? Our Post-Acute Care team at CareCentrix is committed to making the home the center of patient care.
As a Nurse Liaison you will be an expert in resource management, a master of utilization review and a compassionate partner for patients and their support network. Responsible for an assigned caseload at acute and post-acute care facilities. You will conduct in person, on site initial face to face outreach with patients to introduce the Post-Acute program, gather patient demographics and collaborate with hospital clinicians, patient and family to develop a discharge path of care. You will coordinate post-acute care services for the patient and collaborate with Post-Acute homecare agencies on post-acute care plan of care, authorizing services as medically necessary.
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This position reports into the AVP-Workforce Management. The primary purpose of this role is to develop, update, and maintain all operational tools used to standardize work. The data analyst must be able to understand the logic associates must use to make a decision (often based on client-specific contracts, reimbursement policy, or medical coverage guidelines), embed these directions into easy to use excel or access based tools, and maintain work-product upon changes in requirements.
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Are you passionate about technology and have the ability to thrive in a fast-paced environment? CareCentrix is committed to making the home the center of patient care.
As the Windows Systems and Desktop Support Director, you will contribute to the long-term development, installation, maintenance, and operation of our Windows and Desktop infrastructure. The ideal candidate is a problem solver who is ambitious and passionate about technology and enjoys working in a fast paced environment.
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Join a dynamic, growing team in an innovative, game-changing, healthcare organization! CareCentrix is committed to making the home the center of patient care.
As a Business intelligence Developer, you will be responsible for aggregating data from multiple data sources and designing, building, and supporting enterprise level BI and analytics solutions that will enable business users to make business decisions. The individual will work closely with business stakeholders to gather requirements, design, develop reports, dashboards, and ad-hoc queries against CareCentrix’s data warehouse and operational systems. This individual is specifically being brought on to help with enhancements, new reports, and functionalities as well as issues and requests received in the form of tickets.